JWT is the world’s best-known marketing communications brand that has been inventing pioneering ideas for the past 150 years. Headquartered in New York, JWT is a true global network.

JWT understood the imperative to transform their business through an integrated platform that could enable innovation, provide a collaborative system for managing operations, and establish a world-class financial, production billing and project accounting solution across all its federated lines of businesses.

Towards this end, JWT embarked on a platform transformation initiative that would replace its legacy systems in 2005.

Business Challenges
JWT, like all agencies, had a unique set of business requirements. Below were some

  • Inter-Agency collaboration (Client Facing teams)
  • Creating a unified Chart of Accounts
  • Segregation of Duties
  • Varied Landscape

The scope of the project was wide. ZAG had to deal with multiple systems including Financial Management, Project Accounting, Consolidated Business Reporting, Client Profitability, Vertical Enhancements to include Job Reporting and processing, Various methods of Billing and Revenue recognition, Parent Reporting, Dramatically enhanced User experience.

ZAG provided key subject matter experts, application analysts, integrators/developers in a shared-responsibility environment to ensure a successful implementation of a global Tier-1 ERP within 48 months for a 5000+ user base.

Results delivered to JWT are as below:

  • 48 Month Implementation of Global Tier-1 ERP
  • Single system of Financial record
  • Integrated financial system into a ‘Consolidation’ platform
  • Replacement of various legacy systems
  • Shared Service Model for continuous improvement and support

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Case Study


July 19, 2016